Welcome Free Spins
30 Free Spins
No wagering on winnings
Contact Bally Casino
If you need assistance with Bally Casino, email support@bally-casino.click and our support team will review your request. We can help with account questions, verification, payments, bonus information, technical problems and responsible gambling support.
Bally Casino operates under licences issued by the UK Gambling Commission (account number 38905) and the Gibraltar Gambling Commissioner (RGL No. 46 and RGL No. 153), with all transactions secured by 128-bit SSL encryption.
How to get in touch
For assistance, contact Bally Casino by email at support@bally-casino.click. Please use the email address linked to your account where possible, so the support team can identify your account and handle your request more efficiently. Never include your password or other sensitive login information in a message.
You can contact support about matters including:
- Account access, profile details and verification questions
- Deposit and withdrawal enquiries
- Questions about bonus terms and eligibility
- Technical problems, errors or website difficulties
- Responsible gambling requests, including help with account restrictions or taking a break
Email support
Send your message to support@bally-casino.click with a clear subject and a short description of the issue. Include your account email address or username, the relevant transaction or feature if applicable, and screenshots if they help explain the problem. Providing complete information can reduce follow-up questions and help support assess your request faster.
Support usually replies within 24 hours, although response times may vary depending on the nature and complexity of the request. If you do not receive a reply after a reasonable period, check your junk or spam folder and resend your message with the original details.